Privacy Policy
Last updated: 21/08/2025
1. Introduction
Aussie Win Sphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, phone number, and date of birth
- Residential address and identification documents
- Payment information and transaction history
- Gaming preferences and account activity
Technical Information
- IP address, browser type, and device information
- Usage data and website interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process registrations and verify your identity
- Communicate with you about your account and our services
- Comply with legal and regulatory requirements
- Prevent fraud and ensure responsible gaming practices
- Improve our services and user experience
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our business
- To comply with legal obligations or regulatory requirements
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and employee training
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though this may affect some functionality of our service.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information may be retained for up to 7 years after account closure as required by Australian gaming regulations.
9. International Transfers
Your information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place to protect your privacy rights.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Email: privacy@aussiewinsphere.com.au
Phone: 1800 AUSSIE WIN
Address: Level 10, 123 Collins Street, Melbourne VIC 3000